{"id":9500,"date":"2023-05-16T07:52:02","date_gmt":"2023-05-16T07:52:02","guid":{"rendered":"https:\/\/wordpress.yololiv.com\/?p=9500"},"modified":"2025-01-07T07:20:16","modified_gmt":"2025-01-07T07:20:16","slug":"how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream","status":"publish","type":"post","link":"https:\/\/www.yololiv.com\/blog\/how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream\/","title":{"rendered":"How to Upload The Diagnostic Log with Your YoloBox?"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_46 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6ab3e6ba51e16\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6ab3e6ba51e16\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.yololiv.com\/blog\/how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream\/#Why_Diagnostic_Log\" title=\"Why Diagnostic Log\">Why Diagnostic Log<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.yololiv.com\/blog\/how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream\/#How_Diagnostic_Log_Helps\" title=\"How Diagnostic Log Helps\">How Diagnostic Log Helps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.yololiv.com\/blog\/how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream\/#How_to_upload_the_log_on_your_device\" title=\"How to upload the log on your device\">How to upload the log on your device<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.yololiv.com\/blog\/how-to-upload-the-diagnostic-log-with-yolobox-pro-mini-and-instream\/#Wrap_Up\" title=\"Wrap Up\">Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"h_3cbf6e8259\"><span class=\"ez-toc-section\" id=\"Why_Diagnostic_Log\"><\/span>Why Diagnostic Log<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Diagnostic Log function is a key feature of YoloLiv&#8217;s devices that greatly assists our technical team in understanding the behavior and performance of your <a href=\"https:\/\/www.yololiv.com\/\">YoloBox<\/a> during a specific event or period. This function essentially records the operational details of your device, creating a comprehensive log of data that reflects its actions, responses, and any encountered issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Diagnostic_Log_Helps\"><\/span>How Diagnostic Log Helps<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When an issue arises with your YoloLiv device, the Diagnostic Log function provides a wealth of information that can help our tech team identify what exactly happened. It allows us to look at the operational history, including any error messages, system responses, or anomalies that may have occurred. This record can be invaluable in diagnosing the problem, as it provides a clear timeline of events and system responses.<\/p>\n\n\n\n<p>By analyzing the data captured in the Diagnostic Log, our tech team can pinpoint the source of the issue more accurately and quickly. This means we can provide a more effective solution, helping you get back to seamless operation as soon as possible. The Diagnostic Log function is not just a tool for problem-solving, but also a means to ensure that your device is performing optimally at all times.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h_fd9e2d42d7\"><span class=\"ez-toc-section\" id=\"How_to_upload_the_log_on_your_device\"><\/span>How to upload the log on your device<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-normal-font-size\">Go to \u201cAccount &amp; Settings&#8221; from the top right of the Main menu.<\/li>\n\n\n\n<li class=\"has-normal-font-size\">Drag down and find the Diagnostic Logs option.<\/li>\n\n\n\n<li class=\"has-normal-font-size\">Click the Diagnostic Logs-Upload.<\/li>\n\n\n\n<li class=\"has-normal-font-size\">It may take a while for the uploading to be finished. When it&#8217;s done, please inform us and provide the SN number of the unit, which can be checked in the About Device option on the same page.<\/li>\n\n\n\n<li class=\"has-normal-font-size\">Please provide these information below so that we can help you better.\n<ul class=\"wp-block-list\">\n<li class=\"has-normal-font-size\">The version of your YoloBox<\/li>\n\n\n\n<li class=\"has-normal-font-size\">The devices you used (like cameras, mixers&#8230;)<\/li>\n\n\n\n<li class=\"has-normal-font-size\">Live broadcast parameters and recording parameters<\/li>\n\n\n\n<li class=\"has-normal-font-size\">The exact time the issue occurred<\/li>\n\n\n\n<li class=\"has-normal-font-size\">A demonstration video<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/739513391\/a44d76182bdb7426d17e9a80\/upload+log.gif\" data-rel=\"penci-gallery-image-content\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/739513391\/a44d76182bdb7426d17e9a80\/upload+log.gif\" alt=\"\"\/><\/a><\/figure><\/div>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrap_Up\"><\/span>Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In summary, the Diagnostic Log function is a critical component in our ability to provide efficient and effective technical support. It gives our team a clear understanding of your device&#8217;s operations and behaviors, enabling us to troubleshoot and resolve issues more effectively. So, whenever you encounter an issue with your YoloLiv device, the Diagnostic Log function is a powerful tool that ensures our tech team has the necessary information to assist you promptly and efficiently.<\/p>\n<div class=\"pvc_clear\"><\/div><p class=\"pvc_stats all \" data-element-id=\"9500\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> &nbsp;17,420&nbsp;total views, &nbsp;12&nbsp;views today<\/p><div class=\"pvc_clear\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Why Diagnostic Log The Diagnostic Log function is a key feature of YoloLiv&#8217;s devices that greatly&hellip;<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p class=\"pvc_stats all \" data-element-id=\"9500\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> &nbsp;17,420&nbsp;total views, &nbsp;12&nbsp;views today<\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":6,"featured_media":9535,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1,5],"tags":[180,123,8,10],"class_list":["post-9500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-and-tricks","category-how-to","tag-instream","tag-yolobox-mini","tag-yolobox-pro","tag-yololiv"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Upload The Diagnostic Log with Your YoloBox? 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