{"id":3093,"date":"2022-04-25T11:48:24","date_gmt":"2022-04-25T11:48:24","guid":{"rendered":"https:\/\/wordpress.yololiv.com\/?p=3093"},"modified":"2022-04-25T11:48:25","modified_gmt":"2022-04-25T11:48:25","slug":"troubleshooting-tips-for-live-streaming-to-youtube-with-yolobox","status":"publish","type":"post","link":"https:\/\/www.yololiv.com\/blog\/troubleshooting-tips-for-live-streaming-to-youtube-with-yolobox\/","title":{"rendered":"Troubleshooting Tips for Live Streaming to YouTube with YoloBox"},"content":{"rendered":"\n<p>Youtube is the built-in platform that most of our customers live stream to, and there are a few questions that are most asked about. We listed some common errors that you might encounter while living stream to YouTube, and the solutions to them.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_46 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6aef81e1930bd\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6aef81e1930bd\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.yololiv.com\/blog\/troubleshooting-tips-for-live-streaming-to-youtube-with-yolobox\/#403_Forbidden_issue\" title=\"403 Forbidden issue\">403 Forbidden issue<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.yololiv.com\/blog\/troubleshooting-tips-for-live-streaming-to-youtube-with-yolobox\/#Request_had_insufficient_authentication_scope\" title=\"\u201cRequest had insufficient authentication scope\u201d\">\u201cRequest had insufficient authentication scope\u201d<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.yololiv.com\/blog\/troubleshooting-tips-for-live-streaming-to-youtube-with-yolobox\/#The_user_is_not_enabled_for_live_streaming\" title=\"\u201cThe user is not enabled for live streaming\u201d\">\u201cThe user is not enabled for live streaming\u201d<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"403_Forbidden_issue\"><\/span>403 Forbidden issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This is a common issue that you may encounter before going live. Follow the step to remove the account access on YouTube.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to<a href=\"https:\/\/myaccount.google.com\/permissions\" target=\"_blank\" rel=\"noopener\"> https:\/\/myaccount.google.com\/permissions<\/a>, and remove the YoloLiv app access to your YouTube account<\/li><\/ol>\n\n\n\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"305\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17-1024x305.png\" alt=\"\" class=\"wp-image-3094\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17-1024x305.png 1024w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17-300x89.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17-150x45.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17-768x229.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/image-17.png 1304w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"936\" height=\"1024\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22-936x1024.png\" alt=\"\" data-id=\"3096\" class=\"wp-image-3096\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22-936x1024.png 936w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22-274x300.png 274w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22-137x150.png 137w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22-768x840.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-22.png 1196w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"982\" height=\"1024\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3-982x1024.png\" alt=\"\" data-id=\"3097\" data-full-url=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3.png\" data-link=\"https:\/\/wordpress.yololiv.com\/?attachment_id=3097\" class=\"wp-image-3097\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3-982x1024.png 982w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3-288x300.png 288w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3-144x150.png 144w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3-768x801.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/403-3.png 1220w\" sizes=\"(max-width: 982px) 100vw, 982px\" \/><\/figure><\/li><\/ul><figcaption class=\"blocks-gallery-caption\">remove the App access<\/figcaption><\/figure>\n\n\n\n<p>2. On your YoloBox\/YoloBox Pro, go to \u201cPlatform\u201d, swipe left on your Youtube account, and reconnect it.<\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"1024\" height=\"630\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1-1024x630.png\" alt=\"\" data-id=\"3101\" data-link=\"https:\/\/wordpress.yololiv.com\/?attachment_id=3101\" class=\"wp-image-3101\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1-1024x630.png 1024w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1-300x185.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1-150x92.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1-768x473.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-delete-the-platforms-1-1.png 1404w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"1024\" height=\"617\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1-1024x617.png\" alt=\"\" data-id=\"3102\" data-full-url=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1.png\" data-link=\"https:\/\/wordpress.yololiv.com\/?attachment_id=3102\" class=\"wp-image-3102\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1-1024x617.png 1024w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1-300x181.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1-150x90.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1-768x463.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/How-to-add-platforms-2-1.png 1400w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/li><\/ul><figcaption class=\"blocks-gallery-caption\">delete&amp;reconnect<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-3-4.png\" alt=\"\" class=\"wp-image-3107\" width=\"371\" height=\"312\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-3-4.png 818w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-3-4-300x253.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-3-4-150x127.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-3-4-768x648.png 768w\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-1-658x1024.png\" alt=\"\" class=\"wp-image-3108\" width=\"379\" height=\"589\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-1-658x1024.png 658w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-1-193x300.png 193w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-1-96x150.png 96w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-1.png 752w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><figcaption>enable all accesses<\/figcaption><\/figure><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Request_had_insufficient_authentication_scope\"><\/span><strong>\u201cRequest had insufficient authentication scope\u201d<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/scope-error-2.png\" alt=\"\" class=\"wp-image-3111\" width=\"-248\" height=\"-137\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/scope-error-2.png 998w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/scope-error-2-300x167.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/scope-error-2-150x83.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/scope-error-2-768x426.png 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><figcaption>request error<\/figcaption><\/figure><\/div>\n\n\n\n<p><meta charset=\"utf-8\">This is mainly due to user errors.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Users shall reconnect their YouTube accounts on YoloBox\/YoloBox Pro. Tap your account under the \u201cPlatform\u201d tab, swipe Left to delete your account, and then add it again. If you don&#8217;t know how to delete the accounts, please refer to the above steps.<\/li><li>Note that to enable all the access that YoloLiv app requires. <\/li><\/ol>\n\n\n\n<div class=\"wp-block-image is-style-default\"><figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-2-658x1024.png\" alt=\"\" class=\"wp-image-3112\" width=\"367\" height=\"570\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-2-658x1024.png 658w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-2-193x300.png 193w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-2-96x150.png 96w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/YTB-Scope-access-2.png 752w\" sizes=\"(max-width: 367px) 100vw, 367px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_user_is_not_enabled_for_live_streaming\"><\/span><strong>\u201cThe user is not enabled for live streaming\u201d<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are 2 situations for this toast message.<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>If you haven\u2019t done any live streams on Youtube, make sure to verify <a href=\"https:\/\/support.google.com\/youtube\/answer\/171664\" target=\"_blank\" rel=\"noopener\">your channel<\/a> first<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-style-default\"><img decoding=\"async\" width=\"1024\" height=\"353\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-1024x353.png\" alt=\"\" class=\"wp-image-3115\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-1024x353.png 1024w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-300x104.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-150x52.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-768x265.png 768w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-1536x530.png 1536w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/go-live-on-YTB-2048x707.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-gallery columns-2 is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"782\" height=\"508\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG105-1.png\" alt=\"\" data-id=\"3207\" data-link=\"https:\/\/wordpress.yololiv.com\/?attachment_id=3207\" class=\"wp-image-3207\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG105-1.png 782w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG105-1-300x195.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG105-1-150x97.png 150w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG105-1-768x499.png 768w\" sizes=\"(max-width: 782px) 100vw, 782px\" \/><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><img decoding=\"async\" width=\"762\" height=\"338\" src=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG106.png\" alt=\"\" data-id=\"3208\" data-full-url=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG106.png\" data-link=\"https:\/\/wordpress.yololiv.com\/?attachment_id=3208\" class=\"wp-image-3208\" srcset=\"https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG106.png 762w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG106-300x133.png 300w, https:\/\/wordpress.yololiv.com\/wp-content\/uploads\/2022\/04\/WechatIMG106-150x67.png 150w\" sizes=\"(max-width: 762px) 100vw, 762px\" \/><\/figure><\/li><\/ul><figcaption class=\"blocks-gallery-caption\">verify your account<\/figcaption><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Go to YouTube.<\/li><li>From the top right, click the camera icon &gt; \u201cCreate\u201d &gt;&nbsp; Go live.<\/li><li>If you&#8217;re not allowed, just follow the prompts to verify your channel.<\/li><li>Enabling your first live stream may take up to 24 hours. Once enabled, you can live stream instantly.<\/li><\/ul>\n\n\n\n<p>2. If you have been live streaming successfully to Youtube, but it suddenly doesn\u2019t work and this toast message pops up on YoloBox\/YoloBox Pro. Here are a few ways to troubleshoot:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Swipe left to delete your Youtube account and then add it again;<\/li><\/ul>\n\n\n\n<p>Remove the YoloLiv app from Youtube and then add it again from the link: <a href=\"https:\/\/myaccount.google.com\/permissions\" target=\"_blank\" rel=\"noopener\">https:\/\/myaccount.google.com\/permissions<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Youtube is the built-in platform that most of our customers live stream to, and there are&hellip;<\/p>\n","protected":false},"author":5,"featured_media":3119,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-and-tricks"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - 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